Millions of car finance agreements were mis-sold. You could be owed up to £950 per agreement.
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You do not need to use a claims management company like ourselves to make a claim; you can do this yourself for free by contacting the car dealership or finance provider and if that is not successful you can complain to the Financial Ombudsman Service.
A finance claim could be yours if you faced any of these situations
Did the lender hide commissions from you?
Did the rates change without you knowing?
Did you feel pressured into signing?
Did they accurately explain the fees?
Our simple 3-step process makes claiming compensation easy and stress-free.
We have a thorough search system that connects with the major credit reference agencies allowing us to identify all car finance agreements that have been linked to you, even if you now have a different name or address.
Once you have given us your basic details, our system starts to do to its thing. Within moments we will collate all your historic car finance agreements (dating back to 2007) which can often be difficult for individuals to locate.
Your claim is now handled by our dedicated teams who review all your agreements one by one. They gather evidence, and handle communications directly with the lenders and work to ensure your compensation. We will do the bulk of the work for you.
Car finance mis-selling affects millions of customers. If you had a car finance agreement between 2007-2021, you may have been charged excessive commission without being told.
You had a car finance agreement (HP, PCP, or loan)
Your agreement was between 2007-2021
You paid commission without being told
You weren't told about discretionary commission
Compensation amounts vary depending on your specific case, but many customers receive significant payouts for mis-sold car finance agreements.
Average compensation paid out
*Based on FCA guidance
Get answers to common questions about car finance compensation claims and how our process works.
Once all your information is received, here is what happens:
Our specialist legal teams will make contact with the Lender(s), on your behalf
By this point we would expect the Lender(s) to respond to the letter
The FCA has given lenders until Dec 2025 to respond whilst the ongoing consultations on redress schemes continue industry wide.
You can find out more about the FCA's work on motor finance claims and their consumer guidance here: https://www.fca.org.uk/consumers/car-finance-complaints
If your claim is successful, we will charge you a success fee in accordance with our fee table below. Where your claim is not successful you will not owe us anything unless you cancel your agreement with us after the 14 day cooling off period and before an offer of redress has been made. Please see our Terms and Conditions for details.
YOU DO NOT NEED TO USE A CLAIMS MANAGEMENT COMPANY like ourselves to make a claim; you can do this yourself for free by contacting the car dealership or finance provider and if that is not successful you can complain to the Financial Ombudsman Service.
The FCA has extended the deadline for motor finance firms to respond to complaints about discretionary commission arrangements until 4 December 2025.
Read more here →Band | Redress | Fee |
---|---|---|
1 | £1-1,499 | 30% (35% inc) |
2 | £1,500-9,999 | 28% (33.6% inc) |
3 | £10,000-24,999 | 25% (30% inc) |
4 | £25,000-49,999 | 20% (24% inc) |
5 | £50,000 + | 15% (17.5% inc) |
* Success fees are only charged if your claim is successful. No win, no fee guarantee applies.
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